Privacy Policy | Muisca Business Consulting

1. Introduction

Muisca ("we," "us," or "our") is a business consulting practice registered in Bogotá, Colombia. We are committed to protecting the personal information you share with us. This Privacy Policy describes how we collect, use, store, and protect information in connection with our website and advisory services.

This policy applies to all visitors to our website at muiscar.blog and to clients who engage with our services. By using our website or contacting us, you acknowledge that you have read this policy.

For questions or concerns, contact our privacy point of contact at [email protected].

2. Information We Collect

2.1 Information you provide directly

Name — when you submit our contact form or initiate an advisory engagement
Email address — for correspondence and service delivery
Phone number — if provided voluntarily on the contact form
Organization name and role — shared during introductory calls or in messages
Organizational information — shared during advisory sessions, which is subject to our confidentiality commitment

2.2 Information collected automatically

Cookies — essential cookies for basic site function, and optional analytics cookies if you consent (see our Cookie Policy)
Usage data — anonymized data about how visitors interact with our website, used only with consent
IP address and browser information — collected by hosting infrastructure for security purposes

2.3 Legal basis for processing (Ley 1581 de 2012 — Colombia)

We process personal data on the following legal bases under Colombia's data protection law:

Consent — for contact form submissions and optional analytics cookies
Contract performance — for information necessary to deliver advisory services you've engaged us for
Legitimate interest — for basic website security and fraud prevention

3. How We Use Your Information

To respond to your inquiries and arrange introductory conversations
To deliver advisory services within the scope of your engagement
To send follow-up communications related to your engagement
To understand how our website is used and improve it (with consent)
To comply with Colombian legal obligations

We do not sell, rent, or share your personal data with third parties for their marketing purposes. We do not send unsolicited commercial communications.

4. Data Sharing

We share personal data with third parties only in the following limited circumstances:

Hosting provider — our website host processes data on servers located in the region; we select providers who offer reasonable data protection commitments
Analytics services — only if you have consented to analytics cookies; data is anonymized where possible
Legal requirement — if required by Colombian law or a lawful order from a competent authority

5. Data Retention

Contact form submissions — retained for up to 12 months from last contact
Client engagement records — retained for 5 years following the end of an engagement, in accordance with standard professional practice
Analytics data — retained for up to 26 months in aggregated, anonymized form

We review retained data periodically and delete it when no longer necessary.

6. Data Protection Measures

All data in transit is encrypted via HTTPS/TLS
Access to client records is restricted to advisors working on the engagement
We do not store payment card data — payments are handled through secure third-party systems
In the event of a data breach affecting personal data, we will notify affected individuals and the Superintendencia de Industria y Comercio (SIC) as required by Colombian law

7. Cookies

Our website uses cookies. Essential cookies are necessary for the site to function and cannot be disabled. Optional analytics and preference cookies are only used with your consent. You can manage your cookie preferences at any time via our Cookie Policy page.

8. Your Rights Under Colombian Data Protection Law

Under Ley 1581 de 2012 and its regulatory decrees, you have the following rights regarding your personal data:

Right to know — to be informed about what data we hold and how it is used
Right to access — to request a copy of the personal data we hold about you
Right to rectification — to request correction of inaccurate or incomplete data
Right to deletion — to request erasure of your data, subject to legal retention requirements
Right to object — to object to processing based on legitimate interest
Right to withdraw consent — to withdraw consent at any time without affecting the lawfulness of prior processing

To exercise any of these rights, write to us at [email protected]. We will respond within 15 business days. If you believe your rights have not been respected, you may lodge a complaint with the Superintendencia de Industria y Comercio (SIC), Colombia's data protection supervisory authority.

9. Third-Party Links

Our website may contain links to external sites, including funder websites or partner organizations. We are not responsible for the privacy practices of those sites and encourage you to review their policies before sharing personal information with them.

10. Children's Privacy

Our website and services are directed at organizational representatives and professionals, not individuals under 18. We do not knowingly collect personal data from minors. If we become aware that data from a minor has been submitted, we will delete it promptly.

11. Changes to This Policy

We may update this policy from time to time. When we do, we will revise the "Last Updated" date at the top. For material changes, we will notify active clients by email. Continued use of our website after changes are posted constitutes acceptance of the updated policy.

12. Contact Us

For privacy-related questions or to exercise your rights:

Email: [email protected]
Address: Muisca, Carrera 7 #40-53, Bogotá, Colombia
Phone: +57 313 508 7246